Wickes Wallsend: A Comprehensive Guide

Wickes Wallsend is a popular DIY and home improvement store located in the heart of Wallsend, Tyne and Wear. Wickes is well-known for offering a wide variety of goods and services to both professional tradesmen and do-it-yourselfers. This article will delve into the details of Wickes Wallsend, including its location, operating hours, product offerings, and customer services.

Location and Accessibility

Wickes is conveniently situated on Middle Engine Lane, close to the Silverlink Retail Park and easily accessible via major roadways. Its proximity to the A19 and the Silverlink Interchange makes it a popular destination for customers from Wallsend and the surrounding areas, including Holystone and Howdon​.

For those using public transport, Wickes Wallsend is well-served by local bus services (routes 306, 308, 309, 310, 311, 317, and X39) and is within walking distance of Howdon Metro Station. This accessibility ensures that a wide range of customers can easily reach the store, whether they are driving or using public transport.

Operating Hours

Wickes Wallsend operates throughout the week with the following hours:

Monday to Friday: 7:00 AM – 8:00 PM

Saturday: 7:00 AM – 7:00 PM

Sunday: 10:00 AM – 4:00 PM

These extended hours cater to a variety of shopping preferences, allowing customers to visit at their convenience​.

Product Offerings

Wickes is renowned for its diverse product range. Here are some of the key categories you can find in the Wallsend store:

Building Materials: Wickes provides a wide selection of building materials including bricks, blocks, and concrete, which are essential for construction and renovation projects.

DIY Tools: The store stocks a vast array of hand tools, power tools, and accessories suited for both casual DIYers and professionals. Brands like Bosch, Makita, and Dewalt are among the top sellers.

Decor and Flooring: Customers can choose from an extensive range of flooring options, including laminate, tiles, carpets, and vinyl. Wickes also offers paint, wallpaper, and decorative items to enhance the aesthetic appeal of homes.

Kitchens and Bathrooms: Wickes Wallsend showcases a variety of kitchen and bathroom suites, fixtures, and fittings. With expert design services available, customers can plan their renovations effectively.

Gardening Supplies: From tools and equipment to seeds and plants, the gardening section caters to hobbyists looking to enhance their outdoor spaces.

Fencing and Decking: The store features a selection of garden fencing and decking materials, essential for anyone looking to improve their outdoor environment​.

Services Offered

Wickes Wallsend goes beyond just selling products; it also offers several valuable services:

Design Consultation: Customers can benefit from professional design consultations for kitchens and bathrooms, helping them make informed decisions about their home improvements.

Delivery Services: Wickes provides delivery options for large items or bulk purchases, making it easier for customers to manage their projects.

Click and Collect: For added convenience, customers can order items online and collect them in-store, saving time on shopping trips.

Trade Accounts: Wickes encourages local tradespeople by offering trade accounts, providing discounts and special offers on bulk purchases​.

Customer Feedback

Customer reviews and feedback for Wickes Wallsend are generally positive, with many praising the knowledgeable staff and the range of products available. However, as with any retail experience, some customers have expressed concerns regarding stock availability and pricing. Wickes is proactive in addressing these issues, continuously striving to improve its services and offerings​.

FAQs

Where is Wickes Wallsend located?

Wickes Wallsend is situated on Middle Engine Lane, off the Coast Road in Wallsend, Tyne & Wear, NE28 9NT. It is easily accessible and located within a retail area that features several other shops and amenities.

What are the opening hours of Wickes Wallsend?

Wickes Wallsend operates during the following hours:

Monday to Friday: 07:00 AM – 08:00 PM

Saturday: 07:00 AM – 07:00 PM

Sunday: 10:00 AM – 04:00 PM

These hours can be convenient for customers looking to visit during weekdays or on weekends​.

Does Wickes Wallsend provide delivery services?

Yes, Wickes offers delivery services for larger items or bulk orders. Customers can arrange for delivery when they make a purchase online or in-store. The availability of delivery services may vary based on the products ordered and the customer’s location​.

How can I contact Wickes Wallsend?

Customers can reach Wickes Wallsend by phone at 0191 263 5878. This can be useful for inquiries about product availability, store services, or any other questions​.

Are there any parking facilities at Wickes Wallsend?

Yes, there is parking available at Wickes Wallsend. The store is located in a retail park that typically provides ample parking for customers, making it convenient to visit without worrying about finding a space​.

Can I return items purchased from Wickes?

Wickes has a returns policy that allows customers to return unwanted items within a specified time frame. It is recommended to retain the receipt and check the store’s return policy for any specific conditions related to refunds or exchanges​.

Is Wickes Wallsend wheelchair accessible?

Yes, Wickes Wallsend is wheelchair accessible, ensuring that all customers, including those with mobility challenges, can navigate the store comfortably. This includes accessible parking and entrance facilities​.

Are there any current promotions or discounts at Wickes Wallsend?

Wickes often runs various promotions and discounts on select products. Customers can check the Wickes website or visit the store to find out about current offers and special deals​.

What are customers saying about Wickes Wallsend?

Reviews of Wickes Wallsend vary. Many customers appreciate the range of products available and the convenience of the location. However, some feedback has noted instances of poor customer service. It’s always a good idea to check recent reviews online for the most current customer experiences​.

Conclusion

Wickes Wallsend serves as a vital resource for home improvement enthusiasts and tradespeople alike. With its extensive product range, convenient hours, and commitment to customer service, it continues to meet the needs of the local community. For more detailed inquiries or specific product information, customers are encouraged to visit the store or check out the Wickes website for the latest updates and offerings.

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