Wickes Epsom, Surrey: A Comprehensive Guide

Wickes is a well-known name in the home improvement and DIY sector in the UK, with multiple stores across the country, including a prominent location in Epsom, Surrey. This article aims to provide a detailed overview of Wickes Epsom, covering its offerings, services, and frequently asked questions, ensuring a comprehensive understanding of what customers can expect when visiting this store.

Overview of Wickes

Wickes, established in 1972, has grown to become one of the leading suppliers of DIY products and home improvement materials in the UK. Known for their trade-quality products at competitive prices, they cater to both DIY enthusiasts and professional tradespeople. The Wickes Epsom store is strategically located to serve the local community, providing an extensive range of home improvement solutions.

Location and Accessibility

The Wickes store in Epsom is situated on Kiln Lane, easily accessible by road and public transport. Its location makes it convenient for residents and visitors alike.

Address: Wickes Epsom, Kiln Lane, Epsom, Surrey, KT17 1BB

Opening Hours:

Monday to Friday: 7:00 AM – 8:00 PM

Saturday: 8:00 AM – 7:00 PM

Sunday: 10:00 AM – 4:00 PM

This store features essential amenities, including a lift for easier access to different levels, which has been highlighted in various online videos showcasing the store​.

Product Range

Wickes Epsom offers a wide array of products tailored for home improvement projects. This includes:

Building Materials: Bricks, cement, and plaster.

Plumbing and Electrical Supplies: Fixtures, fittings, and tools.

Garden and Outdoor: Decking, fencing, and outdoor furniture.

Decor and Furnishing: Paint, wallpaper, and flooring.

Kitchen and Bathroom: Cabinets, sinks, and appliances.

Customers may find everything they need in one place because to this extensive selection, which makes shopping easier.

Services Offered

Beyond just selling products, Wickes Epsom provides various services to assist customers with their projects, including:

Click & Collect: Customers can order online and collect their items from the store at their convenience.

Delivery Services: Wickes offers home delivery for larger items and bulk orders.

In-store Consultations: Expert advice is available for customers seeking guidance on their DIY projects.

Installation Services: Professional installation for kitchens and bathrooms can be arranged through the store.

These services enhance customer convenience, making Wickes a one-stop-shop for home improvement​.

Community Engagement

Wickes Epsom actively engages with the local community through various initiatives, such as DIY workshops and events. These events are designed to educate and empower customers to tackle their home improvement projects effectively. Participation in local community events further solidifies Wickes’ commitment to customer satisfaction and community involvement.

Customer Reviews and Feedback

Feedback from customers regarding Wickes Epsom has generally been positive. Shoppers appreciate the knowledgeable staff, the wide range of products, and the overall shopping experience. Some common themes in reviews include:

Helpful Staff: Customers often praise the staff’s willingness to assist and provide expert advice.

Product Quality: Many reviews highlight the quality of the products available, affirming Wickes’ reputation for trade-quality materials​.

Online Presence and Social Media

Wickes maintains a robust online presence, with a dedicated YouTube channel showcasing product tutorials, DIY tips, and store features. This includes videos specific to Wickes Epsom, such as walkthroughs of the store and insights into their product offerings​.

FAQs

What products can I find at Wickes Epsom?

Wickes Epsom offers a wide variety of products across several categories, catering to all aspects of home improvement. You can find building materials, tools, garden supplies, kitchens, bathrooms, and much more. Notably, they provide various construction materials like cement, timber, plastering supplies, and sheet materials. Additionally, the store features kitchen and bathroom displays, allowing customers to visualize their projects​.

Do they provide design services?

Yes, Wickes Epsom offers free design consultations for kitchens and bathrooms. Their team of Design Consultants can help you create a tailored space that meets your specific needs and preferences. You can either book a virtual appointment or visit the store to discuss your ideas in person​.

Are there any special offers or discounts available?

Wickes frequently runs promotions and discounts on various products, especially during sales events and seasonal promotions. It’s advisable to check their official website or subscribe to their newsletter for the latest offers. Additionally, their “Clearance” section often has significant discounts on select items​.

What are the opening hours for Wickes Epsom?

Typically, Wickes stores, including the one in Epsom, operate from 7 AM to 8 PM from Monday to Saturday, and from 10 AM to 4 PM on Sundays. However, these hours may vary, especially during public holidays, so it’s best to verify the current hours on their official website before planning your visit​.

Does Wickes Epsom offer delivery services?

Yes, Wickes provides delivery services for many of their products. Customers can arrange for delivery at the time of purchase, ensuring that bulky items like timber or appliances can be brought directly to their homes. Moreover, Wickes is known for its reliable customer service, ensuring that items arrive safely and on time​.

Can I return items purchased at Wickes Epsom?

Wickes has a straightforward return policy. If you are not satisfied with your purchase, you can return the items within 30 days, provided they are in their original condition and packaging. Some exceptions apply, particularly for special orders and made-to-measure products​.

What are the store facilities available?

Wickes Epsom is equipped with several facilities to enhance your shopping experience. These include a paint mixing service, a burger van on site, and professional installation services for both kitchens and bathrooms. The store also boasts impressive displays that help inspire your home improvement projects​.

Conclusion

Wickes Epsom is not just a retail outlet; it is a comprehensive resource for anyone looking to embark on home improvement projects. From an extensive range of products to professional design and installation services, they cater to various needs, making DIY accessible and enjoyable. With ongoing promotions, a robust return policy, and a commitment to customer service, Wickes Epsom stands out as a reliable choice for home improvement enthusiasts in Surrey. Whether you’re planning a significant renovation or just a weekend DIY project, you will likely find what you need at Wickes Epsom. For more information, visit their official website or head to the store to explore your options firsthand.

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